Have questions? Need support? Want to discuss enterprise plans? Our team is ready to assist you.
We typically respond within 24 hours
Coming Soon
Real-time support for urgent issues
Within 24 hours
Priority support for paid plans
Quick answers to frequently asked questions
We monitor our support email Monday through Friday, 9 AM - 6 PM EST. While we aim to respond within 24 hours, paid plan subscribers receive priority support with faster response times.
Yes! Enterprise and institution plans include dedicated support, custom SLAs, and direct access to our technical team. Contact us at appsparktechnologies@gmail.com to discuss your needs.
Absolutely! For teams and labs considering ScholarConverter, we offer personalized demos. Email us with your availability and we'll set up a call.
Please email us with details about the issue, including any error messages and the file you were trying to convert. Screenshots are always helpful!