Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last Updated: January 1, 2025
Privacy at a Glance
Encrypted
All data encrypted at rest and in transit
No Selling
We never sell your data to third parties
Your Control
Export or delete your data anytime
GDPR/CCPA
Fully compliant with privacy laws
1. Introduction
ScholarConverter ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").
By using ScholarConverter, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
2.1 Personal Information
When you register for an account, we collect:
- Email address
- Full name
- Institution/affiliation (optional)
- Payment information (processed securely by Stripe)
2.2 Usage Data
We automatically collect information about your interactions with our Service:
- IP address and browser type
- Device information and operating system
- Pages visited and features used
- Time and date of visits
- Conversion history and project metadata
2.3 Files and Documents
When you upload LaTeX files for conversion, we temporarily store your files to process the conversion. Files are automatically deleted from our servers 30 days after upload unless you delete them sooner.
2.4 Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our Service: Process conversions, manage your account, and deliver requested features
- To process payments: Handle subscriptions and billing through our payment processor (Stripe)
- To communicate with you: Send service updates, technical notices, support messages, and marketing communications (which you can opt out of)
- To improve our Service: Analyze usage patterns, fix bugs, and develop new features
- To ensure security: Detect, prevent, and address technical issues, fraud, and abuse
- To comply with legal obligations: Respond to legal requests and prevent illegal activities
4. Data Sharing and Disclosure
We do NOT sell your personal information to third parties.
We may share your information only in the following circumstances:
- Service Providers: We share data with trusted third-party vendors who help us operate our Service (e.g., Supabase for database hosting, Stripe for payments, Vercel for hosting)
- Legal Requirements: We may disclose information if required by law, court order, or government regulation
- Business Transfers: If ScholarConverter is involved in a merger, acquisition, or asset sale, your information may be transferred
- With Your Consent: We may share information for any other purpose with your explicit consent
5. Data Security
We implement industry-standard security measures to protect your personal information:
- All data is encrypted in transit using SSL/TLS
- Data at rest is encrypted using AES-256 encryption
- Access to personal data is restricted to authorized personnel only
- Regular security audits and vulnerability assessments
- Secure authentication using industry-standard protocols
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this policy:
- Account data: Retained until you delete your account
- Uploaded files: Automatically deleted 30 days after upload
- Conversion history: Retained for the life of your account
- Payment records: Retained for 7 years for tax and accounting purposes
- Usage logs: Retained for 90 days for security and analytics
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a machine-readable copy of your data
- Opt-out: Unsubscribe from marketing communications
- Object: Object to processing of your personal information
To exercise these rights, please contact us at appsparktechnologies@gmail.com
8. Third-Party Services
Our Service uses the following third-party services:
- Stripe: Payment processing (subject to Stripe's Privacy Policy)
- Supabase: Database and authentication (subject to Supabase's Privacy Policy)
- Vercel: Hosting and deployment (subject to Vercel's Privacy Policy)
- Google Cloud: File processing and conversion (subject to Google's Privacy Policy)
These third parties have their own privacy policies. We encourage you to read their policies to understand how they handle your information.
9. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country, state, or other governmental jurisdiction where data protection laws may differ. By using our Service, you consent to the transfer of your information to the United States and other countries where we operate.
10. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: